I bought an el'cheapo benq projector (the PB6100) at the end of October 2004. It's worked alright but I was having some trouble with a flicker in the picture a long while ago and after trying a bunch of things I read on the net without any improvement I emailed benq on Jan 4th 2006 with a description of my problem to see if it was something they could fix and if the unit was still under warranty or not. Anyways it went without a reply and I pretty much forgot about it and I never did fix the flicker and I've just learned to live with it and don't notice it so much anymore. Then today I get an email:

Dear BenQ Customer,

A BenQ Customer Service Engineer has replied to your inquiry!

...

--------------------Replied by CSD Neva Seelley at 2006/06/14 03:36:55--------------------
Sorry for the delay in reply, if you still have problems or questionsplease call 866-600-2367

Just over 6 months and they reply? I kinda assumed my email got trashed or lost but then they reply? Ugh. Anyways long story short when the bulb in my projector dies I think I'll just go buy a new projector and make sure it's not a BenQ.

posted at: 22:39 | path: /general | permanent link to this entry